As a part of THE RAJAJINAGAR CO OP BANK LTD., having its Head office at No.741, III Block, Rajajinagar, Bangalore-560010 ongoing efforts to ensure the compliance of modern banking approach, customer trust/ satisfaction, security oriented service and banking services, bank has adopted the privacy policy aimed at protecting individual’s personal information entrusted and disclosed toThe Rajajinagar Co Operative Bank Ltd. This Policy governs the way in which Bank collects, uses, discloses, stores, secures and disposes of personal information.
This policy is the property of THE RAJAJINAGAR CO OP BANK LTD and cannot be conveyed in any manner or in any form outside The Rajajinagar Co Operative Bank without prior written consent of Bank. The Bank reserves the right to modify this policy at any time. The Rajajinagar Co Operative Bank will endeavour to post the most current version of this policy on our website.
This Policy is applicable to personal information and sensitive personal data or information collected by the Bank or it’s affiliates directly from the customer or through the Bank’s online portals, mobile apps and electronic communications as also any information collected by the Bank’s server from the customer’s browser.
The Rajajinagar Co OperativeBank gives access of Users information to Authorized Employees only. Such employees are subjected to abide by the rules and regulations of The Rajajinagar Co Operative Bank. They undertake to abide by this Privacy Policy.
The Rajajinagar Co OperativeBank respects the privacy of all its Users and takes every effort to protect sensitive customer information. The Rajajinagar Co OperativeBank never seeks from its Users any confidential / sensitive information like – PINs, passwords, CVV, expiry date, issue date, etc. though any medium.
4. Disclosure Users authorizes The Rajajinagar Co Operative BANK to exchange / share / part with information of Users to its affiliates / financial institutes / banks / credit bureaus / telecommunication / agencies / electronic clearing network that may be required by law / credit reporting / customary practice / statistical analysis / credit scoring, etc. and shall not hold The Rajajinagar Co Operative BANK liable for disclosure of such information.
5. Consent Users consent irrevocably to The Rajajinagar Co Operative BANK for the following disclosures to third parties without any limitation :
6. Reasonable Security Practices and Procedures The Rajajinagar Co OperativeBank is strongly committed to protecting the privacy of its customers and has taken all necessary and reasonable measures to protect the confidentiality of the customer information. The security of personal information is a priority and is protected by maintaining physical, electronic, and procedural safeguards that meet applicable laws. The Bank maintains its security systems to ensure that the personal information of the customer is appropriately protected and follows the extant standard encryption norms followed for the transmission of information. The Bank ensures that its employees and affiliates respect the confidentiality of any personal information held by the Bank. The Bank may, from time to time, change this Policy. The effective date of this Policy, as stated below, indicates the last time this Policy was revised or materially changed.
Approved by the Board of Directors on 31st day of October 2023 For THE RAJAJINAGAR CO OPERATIVE BANK LTD.
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and It also Informs You about Your privacy rights and how the law protects You.
The Bank use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural Form.
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
Information regarding your location
We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Bank servers and/or a Service Provider's server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.
The Bank may use Personal Data for the following purposes:
We may share Your personal information in the following situations:
With Service Providers : We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You Where Necessary.
With Affiliates : We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners : We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users : when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent : We may disclose Your personal information for any other purpose with Your consent.
The Bank will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Bank will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Bank operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Bank will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You, Subject To Applicable Laws. Our Service may give You the ability to delete certain information Directly from within the Application.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that The Bank may need to retain certain information when we have a legal obligation or lawful basis to do so.
If the Bank is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Bank may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Bank may disclose Your Personal Data in the good faith belief that such action is necessary to :
The security of Your Personal Data is important to Us, The Bank implements technical and organizational measures to protect your data. However Please remember that no method of transmission over the Internet, or method of electronic storage is Completely secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 18 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated or Controlled by the Bank. If You click on a third party link, You will be directed to that third party's Websites. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party Websites or services.
By email : contact@rcbankltd.bank.in
By visiting this page on our website : https://rcbl.co
By phone number : 080-23151204, 23152073
Reviewed On 07-05-2026
Your's Sincerely
The Rajajinagar Co Operative Bank Ltd Sd /- ANUSHA M N Chief Executive Officer